Frequently Asked Questions
What is Snapzco? Snapzco creates fun, customisable snap-style accessories that let you mix and match designs to suit your style, mood, or occasion.
How do Snapzco products work? Our pieces feature interchangeable snap designs that easily click in and out, so you can swap your look in seconds.
Are your products handmade? Yes! Many of our Snapz are carefully designed and crafted to ensure quality, uniqueness, and attention to detail.
Can I customise my own designs? Absolutely! We offer personalised options so you can create something truly special perfect for gifts or keepsakes. Simply add a Snapz that says custom. Add notes at check out on the design you are after, if it a photo design you are wanting please email the photo to snapzco1@gmail.com after checkout with order number and name.
How long does it take to process my order? Orders are typically processed within 2–5 business days. Custom orders may take a little longer depending on the design.
Do you ship Australia-wide? Yes, we ship across Australia, with options available at checkout.
Do you offer international shipping? We’re working on it! Stay tuned or contact us to check current availability.
Can I change or cancel my order? If your order hasn’t been processed yet, we’ll do our best to help. Reach out as soon as possible.
How do I care for my Snapzco products? Keep your items dry and avoid harsh chemicals to maintain their look and longevity.
Do you offer bulk or event orders? Yes! We love being part of special events like birthdays, baby showers, and parties. Get in touch for custom packages.
How can I contact Snapzco? You can reach us via our contact page or through our social media channels or via email snapzco1@gmail.com